General FAQ’s

Monday-Friday: 9:00AM-7:00PM

Saturday: 9:00AM-4:00PM

Sunday: CLOSED

We are a business-to-business wholesale website which means we sell exclusively to other businesses in bulk quantities. Visitors cannot purchase products. If you have any questions, you can reach out by calling (956)983-9100 or emailing us at sales@mtzwholesale.com

We are always adding new products and brands to our warehouse! We regularly update our brands list which you can see here.

No, we do not have a warranty. If you have any questions regarding damaged orders/products, please refer to our Shipping & Delivery Policy.

Product FAQ’s

Yes, our products are legal (in our jurisdiction). The legality of these products may vary state by state. It is the responsibility of the user/buyer to comply with local laws and regulations regarding the use of these products.

Mtz Wholesale does not sell or distribute products that violate the United States Controlled Substances Act (US.CSA).

According to Merriam-Webster, cannabinoids are any of various naturally occurring, biologically active, chemical constituents (such as cannabidiol or cannabinol) of hemp or cannabis including some (such as THC) that possess psychoactive properties.

According to Merriam-Webster, Kratom is a psychoactive preparation that is composed of the crushed or powdered dried leaves of a yellow-flowered tropical tree (Mitragyna speciosa of the family Rubiaceae) of southeastern Asia and that is smoked or ingested orally (as in tea or capsules)

Shipping FAQ’s

Orders are processed within 5 business days excluding weekends and holidays. Once the item has been handed to the delivery carrier, a tracking number will be provided via email.

If you have any questions, please refer to our Shipping & Delivery Policy.

Certain products may vary in legality state by state. It is the responsibility of the user/buyer to comply with local laws and regulations regarding the use of these products.

THCA, Delta 8, vape, kratom, etc. products legality varies from state to state. It is important to check the laws and regulations of your state regarding these products.

If you have any questions, please refer to our Shipping & Delivery Policy.

Once the item has been handed to the delivery carrier, a tracking number will be provided via email.

If you have any questions, please refer to our Shipping & Delivery Policy.

No, we do not. We only ship within the United States.

Order FAQ’s

After an order has been placed, processing begins and cannot be canceled. If there are any questions regarding canceling your order, please contact us at (956) 983-9100 or email us at sales@mtzwholesale.com

If you have any questions, please refer to our Shipping & Delivery Policy.

After an order has been placed, processing begins and cannot be edited. If there are any questions regarding editing your order, please contact us at (956) 983-9100 or email us at sales@mtzwholesale.com

If you have any questions, please refer to our Shipping & Delivery Policy.

Mtz Wholesale is not responsible for lost or damaged products after an order has been placed in the hands of the shipping carrier. If your product has arrived damaged, please contact us so that we may assist you in filing a claim with the shipping carrier.

If you have any questions, please refer to our Shipping & Delivery Policy.